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Frequently Asked Questions
Find the Answers Here
Looking for more information about Lumiere Urban Retreat? Check out the list of frequently asked questions below for some quick answers. If you can’t find what you’re looking for, please get in touch with us.
Are your facilities accessible to people with disabilities?
Yes and No. We have a room on the ground floor for Massage and Beauty treatments. For spa treatment, Unfortunately, our rooms are located on the 1st floor with no lift access. If you have trouble climbing stairs then access may be a little difficult. You are welcome for a massage, facials, body scrubs and other treatments that dont require a Spa/Shower on the ground floor.
How long are the services and what do they include?
Services are anywhere between 30min all the way up to a 6 hour day retreat. This is entirely up to you.
Are you open during the holidays?
The days that we are closed will be advertised on our website and socials. We will be open almost every day of the year with only the Main days being closed.